- Build the Puzzle: In routine conversations, talk about how day to day problems (the tiny pieces) fit into the big picture of business goals.
- Live the Vision: Be the visible embodiment of the strategy. Schedule weekly events where you can be seen by all employees to be acting in the spirit of the company vision.
- Celebrate Often: Actively create frequent small victories on the way to greater successes. Employees’ energy levels will drop when the only clear goals are far into the future.
Without guidance, it is very easy for your first steps in performance management to involve looking over someone else’s library of 1001 indicators & metrics and picking a couple dozen that look good at the time. But that approach is likely to require too much data collection effort and fail to produce the kinds of successes your business needs. Here are my top 5 Tips for ensuring that your performance indicators focus your business on achieving its own goals and identifying watershed moments. Continue reading
The next time a situation arises that dramatically alters your business environment, will you notice it? How quickly? Watershed moments in history have shaped our world and our view of it. The impact these changes have on our lives can seem to be a matter of chance. But in business, they are as much a matter of leadership. Continue reading